Published on: 18-Oct 11:22pm
We automatically refund security deposits 72 hours after the trip ends, as long as the guest returns the car in good conditions with no reported issues.
Otherwise the Xrent can file a claim. If it's resolved in favor of the host we’ll take the reimbursement from the security deposit and refund the balance, if any.
A renty has a 24 hour post-claim time window to dispute a claim.
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