How do I report damage to my car?

Published on: 18-Oct 11:33pm

Report a claim by mail to ,or contact us by a ticket.

To expedite your claim processing, be sure to include a clear description of the damage and high-quality photos of the damage. Be sure to include post trip photos, as well as any other documentation. 

To be eligible for coverage, you must report all damage to us within 24 hours of the scheduled end of the trip and include post-trip photos taken up to 24 hours after the return time. If you do not report all specific areas of damage within 24 hours of the end of the car return, your claim will not be eligible for coverage.

After you report a claim, our staff will contact you to help you with the claim.


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